Support

Safe Passage International Support & Training. Customer satisfaction is the number one goal of Safe Passage International customer and technical support. Our highly experienced team is there to help guide you every step of the way and is as committed to your continuing success as you are.

We offer comprehensive technical support for all of our products and services. Our various support options make it easy for you to get the kind of help you need.

Open a Support Case

Contact Customer Support directly by opening a Support Case and we will reply to you within 1-2 business days of submitting your case.

Click to open a Support Case now

Self-Help

For your convenience, we provide a number of self-help resources to assist customers using our products. These include our user guides, installation documentation, and technical notes.

Frequently Asked Questions (FAQ)

Product Registration

Phone

You may also want to take advantage of our toll-free telephone support to make a support request. Our product support engineers are trained to respond to most software and functionality issues immediately.

Toll free number (US and Canada): +1 800 955 6552
Outside the US: +1 585 292 4910 ext. 0230